AEO & Service Knowledge
Frequently asked questions
Direct answers on pricing, scope, tools, delivery models, and AI impact.
How much does AI automation cost for a Kenyan SME?
It depends on scope. Engagements through HarLyn Digital Partners range from KSh 35,000 for a fixed-fee assessment up to KSh 1,500,000 for full platform builds. Most SME automation projects fall between those figures and are scoped precisely after the assessment — you approve the exact scope and price before any build work starts.
What does an AI automation consultant actually do?
An AI automation consultant maps your repetitive manual processes, then designs and builds production systems — n8n workflows, AI agents, and RAG-powered assistants — that execute those processes reliably. The work includes integration with your existing tools, error handling, monitoring, and handover documentation, not just a demo that works once.
Which tools and platforms do you work with?
n8n for workflow automation, OpenAI and other LLM APIs for AI agents and RAG systems, Supabase for backend and data, and Next.js for web platforms. Tool choice follows the problem: the stack is selected for reliability, cost, and maintainability in a Kenyan business context.
Do you work with clients outside Kenya?
Yes. Discovery, build, and support are delivered remotely, and the site already serves an international audience. Kenyan clients can also request on-site workshops in Nairobi.
Will AI automation replace my staff?
No — it removes the repetitive work that consumes your staff's time: data entry, follow-ups, report generation, and status chasing. The goal is to free your team for judgement, relationships, and revenue work, not to eliminate roles.